Privacy policy

This Privacy Policy was last modified on March 4, 2020.

Cloudiway SASU and its subsidiaries (“us”, “we”, or “our”) operate www.cloudiway.com, apps.cloudiway.com and portal.cloudiway.com. This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site.

We use your Personal Information only for providing and improving Sites. By using Sites, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible at apps.cloudiway.com or portal.cloudiway.com.

We are committed to processing personal data in accordance with international legal standards, including the General Data Protection Regulation (GDPR) and other applicable data protection laws.  Internal company policies and procedures govern our internal networks and systems and the processing of personal data related to employees and other authorized network users.

This policy incorporates the Data Processing Addendum (“DPA”), available online (click here), when the GDPR applies to the use by Customer of the Services to process Customer Data (as defined in the DPA).

Information collection and use

While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to, your name, email address, postal address and phone number (“Personal Information”). We will only collect and process personal data about you where we have a lawful basis to do so. Lawful bases include where you have given consent, where a contract is in place and processing is necessary for the performance of the contract, or when a legitimate interest exists. A legitimate interest could be:

  • Protect you, us, or others from security threats
  • Comply with laws that apply to us
  • Enable or administer our business
  • Manage corporate transactions, such as mergers or acquisitions
  • Understand and improve our business or customer relationships generally

Log data

Like many site operators, we collect information that your browser sends whenever you visit our Site (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.

Cookies

Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.

Like many sites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Sites.

Security

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security against theft, misuse and unauthorized access, disclosure, alteration and destruction.

Your Rights and Choices

You have the following rights in relation to personal data that we hold about you:

  • To request confirmation of whether we process personal data relating to you, and if so, to request a copy of that personal data;
  • To request that we rectify or update your personal data that is inaccurate, incomplete or outdated.
  • To request that we erase your personal data in certain circumstances, such as where we collected personal data on the basis of your consent and you withdraw your consent;
  • To request that we restrict the use of your personal data in certain circumstances, such as while we consider another request that you have submitted, for example a request that we update your personal data;
  • To object to our processing of personal data on grounds relating to your particular situation;
  • Where you have given us consent to process your personal data, to withdraw your consent; and
  • To request that we provide a copy of your personal data to you in a structured, commonly used and machine readable format in certain circumstances.

You may contact us by email or as described in the “How to Contact Us” section below to exercise your rights described above.

You also have the right to lodge a complaint with the data protection supervisory authority in your country.

Links To Other Sites

Our Sites may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

Cloudiway has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party sites or services.

Changes To This Privacy Policy

Cloudiway may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on Sites. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please,

contact us

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