Email Routing and Mail Flow During Migration
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Free Mail Routing - Limited Time Offer

Avoid Non-Delivery Reports During Your Migration with Cloudiway's Mail Routing Service

During any email migration, one of the biggest challenges is ensuring that emails continue to flow seamlessly between users - whether they've been migrated or not.

Seamless Email Delivery

Mail routing ensures your emails reach their destination during migration, eliminating non-delivery reports (NDRs).

Non-delivery reports (NDRs) can disrupt business communications and cause frustration. To help organizations overcome this challenge, Cloudiway offered free Mail Routing for any migration over 100 users until the end of March 2020.

Even after this promotion, our Mail Routing service remains one of the most cost-effective solutions for enterprise coexistence.

Why Mail Routing?

During a migration, your organization typically has users on both the source and target systems. Without proper mail routing:

Emails Bounce

Messages sent to recently migrated users may not reach them

NDRs Frustrate Users

Senders receive confusing non-delivery reports

Business Disruption

Important communications can be delayed or lost

Reply Issues

Users may not be able to reply to messages correctly

A simple mail routing service solves these problems by intelligently routing emails to the correct location, regardless of where the user's mailbox currently resides.

How It Works

Cloudiway's Mail Routing service acts as an intelligent relay between your source and target email systems:

1

Email Arrives

Email is sent to a user in your organization

2

Route Check

Mail routing checks where the user's mailbox is located

3

Intelligent Delivery

Email is delivered to the correct system (source or target)

4

User Receives

User receives the email without any disruption

Key Features

Cloudiway's Mail Routing service offers enterprise-grade features:

Simple SaaS Interface Easy-to-use web interface with nothing to install
Secure Enterprise-grade security for your email traffic
Reliable High availability ensures no emails are lost
Long-term Coexistence Support for extended coexistence scenarios
Long-term Enterprise Coexistence

Beyond migration, Cloudiway also offers Mail Routing for long-term enterprise coexistence scenarios where organizations need to maintain multiple email systems indefinitely.

Get Started with Mail Routing

Cloudiway provides innovative solutions for efficient data migration and enterprise coexistence. Our Mail Routing service is designed to be a smart ally to master each transition to the cloud and ensure productivity and high business performance.

Need Mail Routing for Your Migration?

Contact our team to learn about current pricing and packages for Mail Routing services.

Frequently Asked Questions

What is mail routing?

Mail routing ensures emails are delivered to the correct mailbox during and after migration, even when users are split between source and target systems.

Why do I need mail routing during migration?

During migration, some users are on the source system while others are on the target. Without mail routing, emails can bounce (NDRs) when sent to recently migrated users.

How long should mail routing be active?

Mail routing should remain active until all users are migrated and DNS records are updated. Some organizations keep it for 30-90 days post-migration for safety.

Is mail routing different from forwarding?

Yes. Mail routing preserves the original sender and recipient information, while forwarding modifies headers and can cause issues with reply-to addresses and spam filters.