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Cross-Tenant Migration

Microsoft 365 Tenant to Tenant Migration

Complete cross-tenant migration solution for mailboxes, OneDrive, SharePoint, Teams, and Intune. Ideal for mergers, acquisitions, divestitures, and tenant consolidation.

3M+ Mailboxes Migrated
99.9% Success Rate
24x5 Expert Support
0 Downtime

What is Microsoft 365 Tenant to Tenant Migration?

Microsoft 365 Tenant to Tenant Migration is the process of moving users, mailboxes, files, and collaboration data from one Microsoft 365 (formerly Office 365) tenant to another. This is commonly required during mergers and acquisitions, divestitures, tenant consolidation, or rebranding projects.

Cloudiway provides a complete cross-tenant migration solution that includes Exchange Online mailboxes, OneDrive for Business, SharePoint Online, Microsoft Teams, and Intune. The platform also offers enterprise coexistence tools for seamless collaboration during the transition period.

What's Migrated

Complete Cross-Tenant Migration

Migrate all Microsoft 365 workloads between tenants

Mailbox Migration

Migrate Exchange Online mailboxes with emails, contacts, calendars, tasks, and permissions between tenants.

OneDrive Migration

Transfer OneDrive files, folders, sharing settings, and permissions with full metadata preservation.

Teams Migration

Migrate Teams channels, conversations, files, tabs, and membership across tenants.

SharePoint Migration

Migrate SharePoint sites, document libraries, lists, and permissions between tenants.

Intune Migration

Transfer device configurations, policies, and app deployments between Intune tenants.

Coexistence

Enable seamless collaboration between tenants during migration with calendar free/busy and GAL sync.

Use Cases

Cross-Tenant Migration Scenarios

Common business scenarios requiring tenant migration

Mergers & Acquisitions

Consolidate tenants after M&A to unify collaboration and reduce licensing costs.

Divestitures

Separate users and data when spinning off business units or subsidiaries.

Tenant Consolidation

Merge multiple tenants into one for simplified management and cost optimization.

Rebranding

Move to a new tenant with updated domain names and branding after corporate changes.

Office 365 Tenant Consolidation

Many organizations still operate tenants originally provisioned under Office 365 licensing. Cloudiway fully supports Office 365 tenant consolidation, whether you are merging legacy Office 365 tenants into a single Microsoft 365 environment or migrating between two Office 365 tenants. The migration process is identical regardless of licensing generation.

Benefits

Tenant-to-Tenant Migration Benefits

Why organizations choose Cloudiway for cross-tenant migrations

Zero Downtime

Users continue working throughout the migration with delta sync

Full Data Fidelity

All metadata, permissions, and sharing settings preserved

Automated Mapping

Automatic user and group mapping between tenants

Parallel Processing

Migrate thousands of users simultaneously

Coexistence Tools

Calendar free/busy and GAL sync during transition

Compliance Ready

Maintains audit trails and litigation hold data

Process

How Tenant Migration Works

A proven methodology for successful cross-tenant migrations

01

Assessment

Analyze source tenant, inventory users, data volumes, and dependencies.

02

Planning

Design migration waves, user mapping, and coexistence strategy.

03

Pilot Migration

Migrate test users to validate settings and identify issues.

04

Production Migration

Execute full migration with delta sync and seamless cutover.

FAQ

Tenant-to-Tenant Migration FAQ

Common questions about tenant-to-tenant migration

01

What is Microsoft 365 tenant-to-tenant migration?

Tenant-to-tenant migration is the process of moving users, mailboxes, files, Teams data, and other Microsoft 365 content from one Microsoft 365 tenant to another. This is typically required during mergers, acquisitions, divestitures, or tenant consolidation projects.

02

What data can be migrated between Microsoft 365 tenants?

Cloudiway migrates Exchange Online mailboxes (emails, calendars, contacts, tasks), OneDrive files, SharePoint sites and document libraries, Microsoft Teams (channels, conversations, files), distribution lists, security groups, and Intune configurations. All permissions and sharing settings are preserved.

03

How long does a tenant-to-tenant migration take?

Migration duration depends on data volume and number of users. Cloudiway uses parallel processing to maximize throughput. A typical 50GB mailbox migrates in 4-8 hours. Large enterprises with thousands of users can complete migrations in weeks rather than months with proper planning.

04

Can users continue working during the migration?

Yes. Cloudiway uses delta synchronization technology that allows users to continue working in the source tenant throughout the migration. Multiple sync passes capture all changes, and the final cutover is seamless with zero downtime.

05

How are permissions handled in cross-tenant migration?

Cloudiway automatically maps users and groups between tenants and recreates permissions in the destination. Shared mailbox access, OneDrive sharing, SharePoint permissions, and Teams membership are all preserved based on configurable mapping rules.

06

What about coexistence during the migration period?

Cloudiway provides enterprise coexistence tools including calendar free/busy lookup between tenants, GALSync for global address list synchronization, and mail routing to ensure seamless collaboration during the transition period.

07

Is the migration secure and compliant?

Yes. Cloudiway uses OAuth 2.0 authentication, encrypts all data in transit, and complies with GDPR, SOC 2, and HIPAA. No data is stored on Cloudiway servers. Litigation hold and compliance data are preserved during migration.

08

Can you migrate from GCC High or specialized tenants?

Yes. Cloudiway supports migrations involving GCC, GCC High, German cloud tenants, and GoDaddy-managed tenants. Custom configurations are available for specialized compliance requirements.

09

What is the cost of tenant-to-tenant migration?

Pricing is based on the number of users and data types being migrated. Cloudiway offers flexible per-user licensing with volume discounts. Contact sales for a custom quote based on your specific migration scope.

10

Do you provide migration planning and support?

Yes. Cloudiway offers professional services including migration assessment, planning, pilot execution, and 24x5 support during production migrations. Our experts have completed thousands of successful tenant migrations.

11

Does this work with Office 365 tenants?

Yes. Office 365 was rebranded to Microsoft 365 in 2020, but the platform and migration process are identical. Whether your tenant still uses Office 365 licensing or has been upgraded to Microsoft 365, Cloudiway handles the migration seamlessly.

12

Is it possible to roll back a Microsoft 365 tenant-to-tenant migration if issues are discovered post-cutover?

The source tenant remains intact during and after migration — Cloudiway copies data, it does not move it destructively. If a critical issue is found post-cutover, end users can be redirected back to the source tenant by reverting MX records and OneDrive redirections, while a remediation plan is executed. Most projects keep the source tenant active for 30 to 90 days as insurance.

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