Cloudiway provides the only solution on the market to share FreeBusy calendar availability between multiple heterogeneous tenants including Google Workspace, Microsoft 365, and Exchange On-Premises.
Cloudiway provides the only solution on the market to share FreeBusy between multiple heterogeneous tenants.
Free/Busy is part of Cloudiway's coexistence range of tools that manages cross-platform communication with no impact on the end-user. It provides a seamless connection between vastly different remote systems, such as Google Workspace, Microsoft 365, and Exchange On-Premises.
During enterprise coexistence scenarios like mergers and acquisitions, calendar visibility between organizations is critical for productivity. Cloudiway's FreeBusy solution enables this seamlessly.
How FreeBusy Works
When a user wants to know if another user is available, the calendar system queries the FreeBusy service:
Users don't need to learn anything new. FreeBusy queries work through their standard calendar interface - Google Calendar or Outlook.
Supported Systems
FreeBusy calendar coexistence works with any number and combination of:
Calendar Free/Busy coexistence can be implemented between two or more remote systems. Exchange On-Premises requires version 2013 or later.
Common Use Cases
The most frequent scenario is during organizational changes where collaboration must continue:
Mergers & Acquisitions
Enable calendar visibility between merging companies before full migration
Divestitures
Maintain collaboration during company split-offs
Multi-Tenant Organizations
Ongoing calendar sharing for organizations with multiple tenants
Hybrid Environments
Connect cloud and on-premises Exchange environments
Following an acquisition, Acxiom needed to query the FreeBusy of 4,000 collaborators between a Google Workspace tenant and a Microsoft 365 tenant. Cloudiway's solution enabled seamless calendar visibility across both platforms.
Setup Process
There are four simple steps to configuring FreeBusy:
Create Connectors
Create the Cloudiway FreeBusy connectors for each tenant
Activate Connectors
Activate the connectors in the Cloudiway platform
Receive Credentials
Contact Cloudiway to receive the FreeBusy service URL and credentials
Configure Systems
Configure your remote system settings to enable communication
- Google: Service account with valid license and Calendar App activated
- Microsoft 365: Service account with Exchange license (no special permissions needed)
Ready to Enable FreeBusy?
One day is generally sufficient to set up FreeBusy and GALSync between 2 tenants.