Google Vault Drive Migration User Guide
This guide shows you how to migrate Google Vault Drive archives to SharePoint, OneDrive, or Blob storage using Cloudiway. Export permanently deleted files and preserve eDiscovery data for compliance.
Overview
This Google Vault Drive Migration User Guide shows you how to migrate your Google Vault file archives to SharePoint, OneDrive, or Blob storage. Cloudiway ensures that your file migration runs smoothly and quickly.
File migration is performed in four steps:
- Create the connectors
- Import your user list
- Perform preprocessing (admin access and target resource creation)
- Migrate
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View Solution PagePerformance & Security
Cloudiway is committed to protecting your data throughout the migration process. Learn more about Cloudiway security measures and certifications. For performance expectations and optimization tips, see our migration performance guide.
License Management
You need a Cloudiway archive license to migrate your Vault archives. For pricing and license options, see our license management documentation or contact our sales team.
Delta Passes
Delta migration allows you to migrate incrementally. Only new or modified items are transferred during subsequent passes, while deletions are not propagated. Read our delta pass documentation to understand how incremental migration works.
Prerequisites
Before you start, you will need to ensure you have the details outlined below. We recommend you create an account especially for migration, which you can delete upon completion. This ensures full security and simplicity.
| Name | Description | Location |
|---|---|---|
| Cloudiway login | Stores details and provides communication between the systems you already use. | https://portal.cloudiway.com |
| Help center | Our extensive help center is always accessible, with videos, troubleshooting tools, samples and more. | https://help.cloudiway.com |
| Google Vault Admin console | This is where administrators manage Google services for people in an organization. | https://admin.google.com |
| SharePoint administrator account | It has to be the primary SharePoint admin account with permissions to the SharePoint site collection. (For SharePoint, OneDrive, Blob storage targets) | We recommend you create a migration account especially for migration. After all migrations are complete, simply delete this account. |
What is Migrated
You will find the list of what can be migrated from Google Vault (Google Drive) on the File migration tool page.
Migration Process
The Google Vault Drive migration is a four-step process:
Step 1: Create Connectors
For Cloudiway to migrate your files, it needs to be able to communicate with both your source and target domains. To do this, Cloudiway uses connectors. You will need to set up a connector for each source tenant you wish to migrate and each target tenant that files should be migrated to.
Google Vault Source Connector
Create your Connector of type Vault, and select File product:
Click on NEXT to access the Configuration:
| Option | Description |
|---|---|
| Migrate deleted items | This option makes the engine process only files that are removed from the trash (Archived items). |
| Migrate All Google Chats and Hangouts/Google Talk Messages | This option concerns the Mail Migration. |
Review and complete the source connector creation.
Microsoft 365 Target Connector
Create a Microsoft 365 connector to connect to your target tenant. Select Microsoft 365 as connector type, set a connector name and select File as product.
You have two configuration modes:
- Automatic (Recommended): Cloudiway automatically creates and configures the Entra ID Application. Enter your Administrator credentials and click Grant Admin Consent to authorize Cloudiway.
- Manual: Use your own Entra ID Application with pre-configured API permissions. You will need to provide the Application ID, Tenant ID, and certificate.
| Field | Description |
|---|---|
| Email Address | Global Administrator or SharePoint Administrator email address |
| Administrator Password | Password for the Administrator account |
| Regular O365 Tenant | Enable for standard Microsoft 365 tenants. Disable for GCC High or other specialized tenants. |
Step 2: Import or Create Users
Once creating the Vault source connector and the target connector (Office 365 or Blob Storage), you can import or create your users.
In order to migrate permissions associated with every file migrated, you can upload your list of users. There are three ways to add users:
Option 1: CSV Import
If you have a CSV file of all your users, you can upload the file to Cloudiway.
Ensure you're in the File Migration area of portal.cloudiway.com and go to Files > Archive.
Click on Manage on the action bar and select Import.
Download Sample CSV
If required, click on Download sample CSV and add your users to the CSV file using the sample headers (FirstName;LastName;SourceEmail;TargetEmail;BatchName).
Browse and Select File
When you have a complete CSV file with the correct headers, click on the BROWSE button. Locate your CSV file within your own file system, and select it.
Select Connectors
Select the appropriate connectors in the Source and Target fields.
Click on the UPLOAD button. If you see any error messages, check your CSV file, and try uploading again. Once the CSV file format is correct, you will see a confirmation message.
Option 2: Get List
Cloudiway's Get List tool helps you to retrieve users from your source tenant.
Go to Migration, select Get List.
The tool requires you to enter the Source and Target Pool.
Then specify:
- Target Recipient Type: OneDrive, SharePoint, or Teams.
- Matching Rule:
- Mail Exact Match: source email = target email ([email protected] > [email protected])
- Keep Email Prefix Same as Source: only the domain changes ([email protected] > [email protected])
- FirstName.LastName: (e.g., [email protected])
- F.LastName: (e.g., [email protected])
- FLastName: (e.g., [email protected])
- LastNameF: (e.g., [email protected])
- Target Domain: Specify the target domain.
It will then add new users in the User List. This is an advanced tool that is best used in partnership with Cloudiway consultants.
Option 3: Single User Creation
Many customers create a single user for testing. This lets you watch the migration process without affecting all users. Single users can also be created for migrations affecting just a few users.
Click on MANAGE > Create User and enter the following details:
Fill in all details for a new user, then click OK to add the new user to the Archive Migration / User List. Repeat the process for any more users you'd like to create.
Step 3: Preprocessing
Now that your Cloudiway connectors are set up, you can run the preprocessing task. The task can be run more than once if required. When Google is used as the source, it verifies that the mapping list matches the accounts declared in Google.
Select Users
From the User List area, select the users to preprocess (you can use the checkbox at the top of the list to select all).
Run Preprocessing
From the action bar, click on MIGRATION, then PreProcessing. The status changes to FilePreProcessing Scheduled.
Verify Success
For updates, you can refresh the page. Status should be updated to success.
Step 4: Run Migration
Now that you have performed all the pre-migration steps within your tenants and Cloudiway, you're ready to migrate. We recommend you run a test migration on a single user first to check that your configuration produces the outcome you expect.
To start your migration, select the users or batch and click on MIGRATION, then Start button. Your batch will be scheduled and will begin as soon as resources are available.
You can monitor your migration from the dashboard. Detailed article here.
If you require more information, you can click on any of the files in the User List. You can Edit, see the Logs, and Statistics.
Troubleshooting
Cloudiway provides an extensive help center with many resources, including common error messages and video guides: https://help.cloudiway.com/
The help center also contains information on how you can ask for further support, should you require it.
If you didn't find a response in this admin guide nor the help center, you could send a ticket from the HELP menu, then Support.
Frequently Asked Questions
What is the difference between Vault Mail and Vault Drive migration?
Google Vault contains both mail and file archives. Vault Mail migration exports emails (including permanently deleted items) to PST files for import into Microsoft 365 mailboxes. Vault Drive migration exports files to SharePoint, OneDrive, or Blob storage. Each requires a separate migration process with different connectors.
What Google Vault Drive data can be migrated?
Cloudiway migrates archived files (including permanently deleted items from Google Drive), folder structures, permissions, and file metadata. The platform handles eDiscovery exports and maintains compliance throughout the migration.
Can I migrate to SharePoint, OneDrive, or Blob storage?
Yes, you can choose any of these destinations. Configure the appropriate target connector (Office 365 for SharePoint/OneDrive, or Azure Blob storage) during the connector setup phase.
What is the preprocessing step for?
The preprocessing task verifies that the mapping list matches the accounts declared in Google. It also performs admin access verification and target resource creation. Running preprocessing before migration helps identify and resolve any issues before the actual data transfer.
Do I need a special license for Vault Drive migration?
Yes, Google Vault Drive migration requires an Archive migration license from Cloudiway, which is separate from standard file migration licenses. Trial licenses are limited to 100 MB per user. Contact Cloudiway for licensing options.
How does delta migration work for Vault Drive?
Delta migration allows incremental migrations. When you restart the migration, only items that haven't already been copied to the target — or that have been changed since they were copied — will be migrated. Deletions are not propagated.
Can I use the Get List tool to discover users automatically?
Yes, the Get List tool automatically retrieves users from your source tenant. You can configure matching rules to map source emails to target emails based on various patterns (exact match, prefix match, name-based patterns). This is an advanced tool best used with Cloudiway consultant guidance.
Why should I create a single user for testing first?
Creating a single test user allows you to verify your configuration without affecting all users. You can watch the migration process, check the results, and make adjustments before running the full migration. This is a best practice recommended for all migration projects.
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