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Admin Guide

Google Vault Drive Migration User Guide

This guide shows you how to migrate Google Vault Drive archives to SharePoint, OneDrive, or Blob storage using Cloudiway. Export permanently deleted files and preserve eDiscovery data for compliance.

15 min read Updated: 2024-12-01 Google to Microsoft 365

Overview

This Google Vault Drive Migration User Guide shows you how to migrate your Google Vault file archives to SharePoint, OneDrive, or Blob storage. Cloudiway ensures that your file migration runs smoothly and quickly.

Why Vault Drive Migration? Google Vault contains permanently deleted files that are no longer in Google Drive. This guide is specifically for migrating Google Vault Files. If you want to migrate Vault Mail Archives, please refer to the Google Vault Mail Migration Guide.

File migration is performed in four steps:

  • Create the connectors
  • Import your user list
  • Perform preprocessing (admin access and target resource creation)
  • Migrate

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Performance & Security

Cloudiway is committed to protecting your data throughout the migration process. Learn more about Cloudiway security measures and certifications. For performance expectations and optimization tips, see our migration performance guide.

License Management

You need a Cloudiway archive license to migrate your Vault archives. For pricing and license options, see our license management documentation or contact our sales team.

Delta Passes

Delta migration allows you to migrate incrementally. Only new or modified items are transferred during subsequent passes, while deletions are not propagated. Read our delta pass documentation to understand how incremental migration works.

Prerequisites

Before you start, you will need to ensure you have the details outlined below. We recommend you create an account especially for migration, which you can delete upon completion. This ensures full security and simplicity.

Name Description Location
Cloudiway login Stores details and provides communication between the systems you already use. https://portal.cloudiway.com
Help center Our extensive help center is always accessible, with videos, troubleshooting tools, samples and more. https://help.cloudiway.com
Google Vault Admin console This is where administrators manage Google services for people in an organization. https://admin.google.com
SharePoint administrator account It has to be the primary SharePoint admin account with permissions to the SharePoint site collection. (For SharePoint, OneDrive, Blob storage targets) We recommend you create a migration account especially for migration. After all migrations are complete, simply delete this account.

What is Migrated

You will find the list of what can be migrated from Google Vault (Google Drive) on the File migration tool page.

Deleted Items Only: By default, the product migrates only the permanently deleted items. You can change this option in the connector configuration.
Archived Files
Permanently Deleted Files
Folder Structure
Permissions
File Metadata
eDiscovery Exports

Migration Process

The Google Vault Drive migration is a four-step process:

1
Connectors
2
Users
3
Preprocessing
4
Migration

Step 1: Create Connectors

For Cloudiway to migrate your files, it needs to be able to communicate with both your source and target domains. To do this, Cloudiway uses connectors. You will need to set up a connector for each source tenant you wish to migrate and each target tenant that files should be migrated to.

Google Vault Source Connector

Create your Connector of type Vault, and select File product:

New Vault Connector - File product
Create a Vault connector with File product selected

Click on NEXT to access the Configuration:

Vault Connector Configuration
Vault connector configuration options
Option Description
Migrate deleted items This option makes the engine process only files that are removed from the trash (Archived items).
Migrate All Google Chats and Hangouts/Google Talk Messages This option concerns the Mail Migration.

Review and complete the source connector creation.

Microsoft 365 Target Connector

Create a Microsoft 365 connector to connect to your target tenant. Select Microsoft 365 as connector type, set a connector name and select File as product.

Microsoft 365 Target Connector Configuration
Microsoft 365 Target Connector - Configuration

You have two configuration modes:

  • Automatic (Recommended): Cloudiway automatically creates and configures the Entra ID Application. Enter your Administrator credentials and click Grant Admin Consent to authorize Cloudiway.
  • Manual: Use your own Entra ID Application with pre-configured API permissions. You will need to provide the Application ID, Tenant ID, and certificate.
Field Description
Email Address Global Administrator or SharePoint Administrator email address
Administrator Password Password for the Administrator account
Regular O365 Tenant Enable for standard Microsoft 365 tenants. Disable for GCC High or other specialized tenants.
Grant Admin Consent: Click the Grant Admin Consent button to authorize Cloudiway to access your Microsoft 365 tenant. This will open a Microsoft login page where you must sign in with a Global Administrator account.
Target Options: You can migrate Google Vault Drive archives to SharePoint, OneDrive, or Blob storage depending on your requirements. For Blob storage, create an Azure Blob Storage connector instead.
Documentation: For detailed connector configuration, see the Microsoft 365 connector configuration guide.

Step 2: Import or Create Users

Once creating the Vault source connector and the target connector (Office 365 or Blob Storage), you can import or create your users.

In order to migrate permissions associated with every file migrated, you can upload your list of users. There are three ways to add users:

CSV File Upload

Upload a CSV file with the list of users whose Vault archives you want to migrate.

Get List Tool

Automatically discover users from your source tenant using Cloudiway's Import Users tool.

Single User Creation

Manually create individual users one by one for testing or small migrations.

Important: Each user will need to be assigned a license type (Trial limited to 100 MB, or Standard). The Cloudiway platform queries your user list (mapping table) when migrating each file so that the correct permissions can be migrated too. It's therefore important that your user list is fully complete before starting any migration.

Option 1: CSV Import

If you have a CSV file of all your users, you can upload the file to Cloudiway.

Ensure you're in the File Migration area of portal.cloudiway.com and go to Files > Archive.

Files Archive menu
Navigate to Files > Archive

Click on Manage on the action bar and select Import.

User List Import menu
Manage > Import option
1

Download Sample CSV

If required, click on Download sample CSV and add your users to the CSV file using the sample headers (FirstName;LastName;SourceEmail;TargetEmail;BatchName).

How To Fill The Users/Groups CSV File?

2

Browse and Select File

When you have a complete CSV file with the correct headers, click on the BROWSE button. Locate your CSV file within your own file system, and select it.

3

Select Connectors

Select the appropriate connectors in the Source and Target fields.

Upload CSV dialog
CSV upload dialog with source and target connectors

Click on the UPLOAD button. If you see any error messages, check your CSV file, and try uploading again. Once the CSV file format is correct, you will see a confirmation message.

Option 2: Get List

Cloudiway's Get List tool helps you to retrieve users from your source tenant.

Go to Migration, select Get List.

Get List menu
Migration > Get List option

The tool requires you to enter the Source and Target Pool.

Get User List dialog
Get User List configuration

Then specify:

It will then add new users in the User List. This is an advanced tool that is best used in partnership with Cloudiway consultants.

Monitor Progress: You can monitor the progress of this task in the User List: Get List Logs.
User List Logs
User List: Get List Logs

Option 3: Single User Creation

Many customers create a single user for testing. This lets you watch the migration process without affecting all users. Single users can also be created for migrations affecting just a few users.

Click on MANAGE > Create User and enter the following details:

Single User creation
Create single user dialog

Fill in all details for a new user, then click OK to add the new user to the Archive Migration / User List. Repeat the process for any more users you'd like to create.

Step 3: Preprocessing

Now that your Cloudiway connectors are set up, you can run the preprocessing task. The task can be run more than once if required. When Google is used as the source, it verifies that the mapping list matches the accounts declared in Google.

1

Select Users

From the User List area, select the users to preprocess (you can use the checkbox at the top of the list to select all).

2

Run Preprocessing

From the action bar, click on MIGRATION, then PreProcessing. The status changes to FilePreProcessing Scheduled.

Preprocessing Scheduled status
FilePreProcessing Scheduled status
3

Verify Success

For updates, you can refresh the page. Status should be updated to success.

Preprocessing Success status
Preprocessing Success status

Step 4: Run Migration

Now that you have performed all the pre-migration steps within your tenants and Cloudiway, you're ready to migrate. We recommend you run a test migration on a single user first to check that your configuration produces the outcome you expect.

To start your migration, select the users or batch and click on MIGRATION, then Start button. Your batch will be scheduled and will begin as soon as resources are available.

File Migration Start
Starting the file migration
Delta Passes: Cloudiway migration platform supports delta passes and migrations are therefore incremental. Every time you restart the migration, only items that haven't already been copied to the target — or that have been changed since they were copied to the target — will be migrated.

You can monitor your migration from the dashboard. Detailed article here.

If you require more information, you can click on any of the files in the User List. You can Edit, see the Logs, and Statistics.

File Migration Statistics
File migration statistics and logs

Troubleshooting

Cloudiway provides an extensive help center with many resources, including common error messages and video guides: https://help.cloudiway.com/

The help center also contains information on how you can ask for further support, should you require it.

If you didn't find a response in this admin guide nor the help center, you could send a ticket from the HELP menu, then Support.

Frequently Asked Questions

What is the difference between Vault Mail and Vault Drive migration?

Google Vault contains both mail and file archives. Vault Mail migration exports emails (including permanently deleted items) to PST files for import into Microsoft 365 mailboxes. Vault Drive migration exports files to SharePoint, OneDrive, or Blob storage. Each requires a separate migration process with different connectors.

What Google Vault Drive data can be migrated?

Cloudiway migrates archived files (including permanently deleted items from Google Drive), folder structures, permissions, and file metadata. The platform handles eDiscovery exports and maintains compliance throughout the migration.

Can I migrate to SharePoint, OneDrive, or Blob storage?

Yes, you can choose any of these destinations. Configure the appropriate target connector (Office 365 for SharePoint/OneDrive, or Azure Blob storage) during the connector setup phase.

What is the preprocessing step for?

The preprocessing task verifies that the mapping list matches the accounts declared in Google. It also performs admin access verification and target resource creation. Running preprocessing before migration helps identify and resolve any issues before the actual data transfer.

Do I need a special license for Vault Drive migration?

Yes, Google Vault Drive migration requires an Archive migration license from Cloudiway, which is separate from standard file migration licenses. Trial licenses are limited to 100 MB per user. Contact Cloudiway for licensing options.

How does delta migration work for Vault Drive?

Delta migration allows incremental migrations. When you restart the migration, only items that haven't already been copied to the target — or that have been changed since they were copied — will be migrated. Deletions are not propagated.

Can I use the Get List tool to discover users automatically?

Yes, the Get List tool automatically retrieves users from your source tenant. You can configure matching rules to map source emails to target emails based on various patterns (exact match, prefix match, name-based patterns). This is an advanced tool best used with Cloudiway consultant guidance.

Why should I create a single user for testing first?

Creating a single test user allows you to verify your configuration without affecting all users. You can watch the migration process, check the results, and make adjustments before running the full migration. This is a best practice recommended for all migration projects.

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