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Case Study Data & Technology

Acxiom

FreeBusy Coexistence Between Google & Microsoft 365

Seamless calendar interoperability following acquisition

4,000 Users Connected
Hours To Deploy
2 Cloud Platforms
Zero Installation

About Acxiom

Acxiom, an IPG company, is the global leader in customer intelligence and AI-enabled, data-driven marketing. Founded in 1969 and headquartered in Conway, Arkansas, Acxiom operates across 6 continents with approximately 3,500 employees in the US, UK, Germany, China, Poland, and Mexico. For over 55 years, Acxiom has helped the world's biggest brands optimize their marketing while prioritizing customer privacy.

Visit Acxiom Website

Project Details

  • Industry Data & Technology
  • Location Conway, Arkansas (Global Operations)
  • Year 2020
  • Solution Type Enterprise Coexistence

Coexistence Capabilities

FreeBusy Lookup

Real-time calendar availability across Google and Microsoft 365

Meeting Scheduling

Create meetings with attendees on either platform seamlessly

Cross-Platform View

See availability without sharing full calendar details

SaaS Deployment

No software installation required - fully cloud-based

Post-Acquisition Calendar Chaos

Following an acquisition, Acxiom faced a critical interoperability challenge: 4,000 users split between Google Workspace and Microsoft 365 couldn't effectively schedule meetings with each other.

  • Following an acquisition, needed to connect 4,000 users across two cloud platforms
  • Google Workspace users couldn't see Microsoft 365 calendar availability and vice versa
  • Scheduling meetings between the two organizations was inefficient and error-prone
  • Required a solution before envisaging full-scale migration and company merger
  • Needed rapid deployment without disrupting daily business operations
Business challenge illustration

Key Highlights

M&A Ready

Post-Acquisition Integration

Following a recent acquisition, Acxiom needed immediate interoperability before planning the full merger and migration.

Rapid Deploy

Hours Not Weeks

Cloudiway's SaaS solution was implemented in just a few hours, providing instant value with zero installation required.

Data Leader

Global Intelligence Company

Acxiom is the world leader in customer intelligence, helping major brands with AI-enabled, data-driven marketing across 6 continents.

Cloudiway FreeBusy Coexistence

Cloudiway's innovative FreeBusy technology provided instant cross-platform calendar visibility, deployed as a pure SaaS solution in just hours.

  • Cloudiway's innovative FreeBusy technology provided instant cross-platform visibility
  • Cloud-based SaaS solution required zero software installation or overhead
  • Smooth and transparent coexistence implemented within just a few hours
  • Users query Free/Busy information using their standard calendar interface
  • Foundation laid for future migration while maintaining productivity now
Cloud coexistence solution

Instant Cross-Platform Collaboration

4,000 Users

Connected across both platforms instantly

Hours to Deploy

Rapid implementation with no disruption

Zero Installation

Pure SaaS solution, nothing to install

Seamless Scheduling

Meetings booked across platforms easily

"Cloudiway solves an important business problem for us by allowing Acxiom Microsoft 365 users to effectively work with and schedule meetings with Google users in our subsidiary company."

IT Leadership Acxiom

Frequently Asked Questions

Common questions about this migration project

What is FreeBusy coexistence and why did Acxiom need it?

FreeBusy coexistence allows users on different email platforms (Google Workspace and Microsoft 365) to see each other's calendar availability without sharing full calendar details. Following an acquisition, Acxiom had 4,000 users split between Google and Microsoft 365 who couldn't schedule meetings efficiently because they couldn't see each other's availability.

How did Cloudiway implement FreeBusy coexistence for Acxiom?

Cloudiway implemented a smooth and transparent FreeBusy coexistence for all 4,000 users within just a few hours. The solution is entirely cloud-based (SaaS), requiring no software installation or overhead. Users simply use their standard calendar interface to query Free/Busy information from users on the other platform.

How long did the Acxiom coexistence deployment take?

The Cloudiway FreeBusy coexistence solution was deployed for Acxiom's 4,000 users within just a few hours. This rapid deployment was possible because Cloudiway is a pure SaaS application that connects to Google and Microsoft APIs without requiring any on-premises installation or complex configuration.

What business problem did Cloudiway solve for Acxiom?

Cloudiway solved a critical business problem by allowing Acxiom's Microsoft 365 users to effectively work with and schedule meetings with Google users in their subsidiary company. Before the solution, scheduling meetings between the two organizations was inefficient and error-prone because users couldn't see each other's availability.

Can FreeBusy coexistence be used during migrations?

Yes, the Cloudiway FreeBusy coexistence solution can be used during mailbox migrations without any interruption for end users. For Acxiom, the coexistence solution served as a foundation before envisaging the full merger of the two companies and performing a large-scale migration. It ensures productivity is maintained throughout the transition.

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