MB Solutions

Turning AI Readiness into a Scalable Revenue Opportunity for MSPs

How MB Solutions is evolving from manual assessments to automated insights with Cloudiway.

When Manual Assessments Limit Growth

As Copilot adoption continues to grow, it has become a central area of focus for MB Solutions in delivering client value. Because Copilot inherits existing permissions and access controls, businesses need to undergo an AI readiness assessment to ensure they haven't inadvertently shared sensitive data or exposed information.

For MB Solutions, delivering these assessments was a highly manual and time-consuming process. The team relied on a combination of PowerShell scripts and manual analysis to evaluate client environments. Running the scripts alone could take anywhere from 8 to 12 hours, depending on the tenant's size. From there, consultants spent an additional two days interpreting the data, identifying risks, and building client-ready presentations.

And while the scripts generated data, they failed to deliver actionable results.

"It didn't give us any conclusions, just the raw data. It took quite some time to figure out what to do with the data and how to present it."

— René Henriksen, Cloud & Power Platform Consultant at MB Solutions

Time wasn't the only challenge. The manual assessments produced large CSV files listing every potentially overshared file or site, with no context. Teams had to manually determine whether each item posed a risk, taking into account factors such as sensitivity labels and intended access. This made the process both time-consuming and error-prone.

For their clients, the results were too technical and difficult to engage with.

"Because the assessment was very data-heavy, it was dull for our clients. The data was very rigid, and it didn't include everything needed for a proper assessment."

— René Henriksen

The combination of heavy manual work, limited clarity, and low client engagement meant that MB Solutions could deliver about 10 assessments each month. With so much effort and so little to show for it, the team knew they needed a different approach.

Turning Technical Noise Into Automated Insights

Seeking a more scalable method, MB Solutions became an early adopter of Cloudiway's AI Readiness Assessment tool. While some tenant app connections required multiple attempts, a known behavior in similar tools, the overall onboarding experience was smooth.

"Cloudiway's Assessment solution was far easier because you got the visual UI."

— René Henriksen

Once connected, the platform automated the assessment process across Microsoft 365 workloads, including SharePoint, OneDrive, Teams, and Entra ID. The difference in execution time was immediate:

• A 53-user tenant scan completed in approximately 2 hours
• A larger 248-user tenant scan completed in about 7 hours

Compared to the previous 8–12-hour script runs and the two days it took to analyze the data, this represented a significant operational improvement. More importantly, the output shifted from raw data to structured, visual insights.

"The output in general is far better than what we had before. There are quite a few nice dashboards that we can use to present to the client directly."

— René Henriksen

The assessment also generated an executive summary and a prioritized remediation plan aligned with Microsoft's Cloud Adoption Framework (CAF). The CAF scoring was particularly useful, providing stakeholders with a simple, easy-to-understand metric that translated technical improvements into clear business impact for executive stakeholders.

Faster Delivery. Better Insights.

The difference was night and day. What once required days of effort now takes only hours, freeing consultants to focus on higher-value advisory work.

"Cloudiway gave us visibility into things like inactive owners, container labels, and private channels, as well as additional insights into user activity. This provided a much more holistic view of the environment."

— René Henriksen

One standout benefit for MB Solutions was the white-labeling, which enabled it to deliver polished, client-ready reports with no extra work. This elevated the service from a dense technical report to an engaging consultation that could serve as a springboard for future engagements.

"The way it's presented will give us quite an edge. The executive summary is brilliant because, in most cases, the CEO, CFO, or IT administrator just needs to know where they are at."

— René Henriksen

Operationally, the automation enabled MB Solutions to run multiple assessments in parallel, turning AI readiness into a scalable, repeatable service.

Next Steps: Scaling AI Readiness as a Core Service

Henriksen noted that some areas of the tool could be further refined and is working closely with Cloudiway to strengthen these capabilities. Looking ahead, MB Solutions sees the tool playing a key role in its business strategy, supporting both new business and ongoing service offerings.

"We're working on creating a managed service for Copilot, where this could be a perfect entry point. If customers sign up for the managed service, they get the assessment included. But I can also see us offering the assessment on its own as a paid service, or using it to bring in new customers and start the conversation."

— René Henriksen

In doing so, MB Solutions is building a scalable AI readiness practice that drives growth while supporting clients on their transformation journey.